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Policies & Terms


Last updated: February 2026

How I Use AI

AI Policy

As an AI enablement coach, I believe in full transparency about how AI shows up in my work. I use AI tools every single day. They are part of how I think, create, and build. Here is exactly how AI is integrated into my business and what that means for you.

AI in My Business

  • I use AI tools including ChatGPT, Claude, and others as creative thinking partners in my business
  • AI assists with content creation, coaching preparation, research, and business operations
  • All final content, coaching, and strategic decisions are human-led and reviewed by me personally
  • AI-generated content is refined through my expertise, experience, and voice

Your Data and AI

  • Client data is never uploaded to AI tools without explicit consent
  • Coaching sessions, personal information, and business details shared in confidence stay in confidence
  • If AI tools are used in the context of your coaching engagement, you will know about it upfront

My Commitment

I am transparent about AI use as part of my commitment to integrity and innovation. My coaching teaches responsible, ethical AI integration. I hold myself to the same standard. AI is a tool that amplifies human capability. The human is always at the center.


Your Data

Privacy Policy

Your privacy matters. This policy explains what data is collected when you visit robcressy.com, how it is used, and how it is protected.

What Data We Collect

  • Name and email address when you subscribe to the newsletter, fill out a contact form, or inquire about coaching
  • Payment information when you purchase a product or service (processed securely through ThriveCart)
  • Website usage data through cookies and analytics tools (pages visited, time on site, referral source)

How Your Data Is Used

  • To communicate with you about coaching, products, and services you have expressed interest in
  • To deliver newsletters, updates, and educational content you have opted into
  • To process payments and deliver purchased products or services
  • To improve the website experience through aggregated, anonymized analytics

Third-Party Tools

We use the following third-party services to operate the business. Each has its own privacy policy:

  • ConvertKit (Kit) for email marketing and newsletter delivery
  • ThriveCart for payment processing
  • Google Analytics for website traffic analysis
  • Go High Level for CRM and business communications
  • Meta Pixel for advertising measurement

Cookies

This website uses cookies for analytics and advertising purposes. Cookies help us understand how visitors use the site so we can improve it. You can disable cookies in your browser settings at any time.

Email Communications

When you subscribe to the newsletter or opt in through any form on this site, you will receive email communications from Rob Cressy. Every email includes an unsubscribe link. You can opt out at any time with one click.

Data Protection

  • Your personal data is never sold to third parties
  • We use industry-standard security measures to protect your information
  • Access to personal data is limited to what is necessary to operate the business
  • Data is stored securely through our third-party service providers

Contact

For privacy questions or data requests, email rob@robcressy.com.


The Fine Print

Terms of Service

By using robcressy.com and any services offered through this website, you agree to the following terms. Please read them carefully.

General Terms

This website is owned and operated by Cressy Creating LLC. By accessing and using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use the site.

Coaching and Services Disclaimer

  • Coaching, workshops, and educational content are provided for informational and personal development purposes
  • Results are not guaranteed. Your outcomes depend on your effort, implementation, and individual circumstances
  • Coaching is not a substitute for therapy, medical advice, legal counsel, or financial planning
  • Rob Cressy is a coach and educator, not a licensed therapist, attorney, doctor, or financial advisor

Intellectual Property

All content on this website, including text, images, videos, frameworks, methodologies, and course materials, is the intellectual property of Cressy Creating LLC. You may not reproduce, distribute, or create derivative works from this content without written permission.

User Responsibilities

  • You are responsible for maintaining the confidentiality of any account credentials
  • You agree not to use the site or its content for unlawful purposes
  • You agree not to redistribute, resell, or share paid content or coaching materials

Payments and Refunds

All payments for coaching programs, courses, and digital products are processed through ThriveCart. Refund requests are handled on a case-by-case basis. If you have a concern about a purchase, reach out to rob@robcressy.com and we will work with you directly.

Limitation of Liability

Cressy Creating LLC and Rob Cressy are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website, its content, or any coaching services. Use of all materials and services is at your own discretion and risk.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising from these terms will be resolved in the courts of the State of Florida.

Changes to These Terms

Cressy Creating LLC reserves the right to update these terms at any time. Changes will be reflected on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new terms.